Analysis of Level Team Effectiveness in The Implementation of Scrum Using Evidence-Based Management (Case Study: Company A as A Fintech Industry)

Riski Puspa Diangga Putri, Chastine Fatichah

Abstract


In implementing Scrum in Company A, which is a fintech company, there is a Scrum Master who is responsible for ensuring the effectiveness of the Scrum team. The Scrum Master of Company A still uses the velocity chart to measure team effectiveness. Still, the use of the velocity chart itself cannot describe the level of responsiveness of the team in delivering products to users. In this study, the applica- tion of EBM is used as a metric to replace the velocity chart in analyzing the level of effectiveness of the Scrum team in Company A. Through FGDs with senior Scrum Masters. The EBM metric was selected to be used in the analysis. The application of EBM is carried out by collecting primary data from each team and secondary data from company data. Data from each team was analyzed and weighted. The results of this study indicate the effectiveness score of each team. Based on these scores, the Scrum Master can determine which team’s process needs to be improved. This research can be used as an illustration for companies that implement Scrum in mea- suring the effectiveness of Scrum teams.

Keywords


Agile; Evidence-Based Management; Fintech; Scrum; Team Effectiveness

Full Text:

Full Text

References


Bhavsar K, Shah V, Gopalan S. Scrum: An agile process reengineering in software engineering. Int J Innov Technol Explor Eng 2020;9(3):840–848.

Sachdeva S. Scrum Methodology. Int J Eng Comput Sci 2016;5(16792):16792–16800.

Luna AJdO, Kruchten P, Pedrosa MLdE, Neto HR, de Moura HP. State of the art of agile governance: a systematic review. International Journal of Computer Science & Information Technology 2014 10;6(5).

Hema V, Thota S, Kumar SN, Padmaja C, Krishna CBR, Mahender K. Scrum: An effective software development agile tool. In: IOP Conference Series: Materials Science and Engineering, vol. 981 Warangal, India: IOP Publishing; 2020. p. 1–10.

Shastri Y, Hoda R, Amor R. Spearheading agile: the role of the scrum master in agile projects. Empirical Software Engineering 2021;26:1–31.

Rudisill SS, Kucharik MP, Varady NH, Martin SD. Evidence-based management and factors associated with return to play after acute hamstring injury in athletes: a systematic review. Orthopaedic Journal of Sports Medicine 2021;9(11):1–14.

Reay T, Berta W, Kohn MK. What’s the evidence on evidence-based management? Academy of Management Perspectives 2009;23(4):5–18.

Stein D, Lerer B, Stahl SM. Essential evidence-based psychopharmacology. 2 ed. Newy York, USA: Cambridge University Press; 2012.

Barends E, Rousseau DM. Evidence-based management: How to use evidence to make better organizational decisions. 1ed. London, UK: Kogan Page Publishers; 2018.

Templier M, Paré G. A framework for guiding and evaluating literature reviews. Communications of the Association for Information Systems 2015;37(1):112–137.

Kurnia R, Ferdiana R, Wibirama S. Software metrics classification for agile scrum process: A literature review. In: International Seminar on Research of Information Technology and Intelligent Systems (ISRITI) IEEE, Yogyakarta, Indonesia: IEEE; 2018. p. 174–179. https://doi.org/10.1109/isriti.2018.8864244.

Verwijs C, Russo D. A Theory of Scrum Team Effectiveness. ACM Trans Softw Eng Methodol 2023 apr;32(3). https://doi.org/10.1145/3571849.

Holtzhausen N, de Klerk JJ. Servant leadership and the Scrum team’s effectiveness. Leadership & Organization Development Journal 2018;39(7):873–882. https://www.emerald.com/insight/content/doi/10.1108/LODJ-05-2018-0193/full/html?fullSc=1.

Dixit R, Bhushan B. Scrum: An Agile Software Development Process and Metrics. Journal on Today's Ideas - Tomorrow's Technologies 2019 jun;7(1). https://doi.org/10.15415/jotitt.2019.71005.

Pfeffer J, Sutton RI. Evidence-based management. Harvard business review 2006;84(1):1–12.

Ramli N, Mohamad D. A comparative analysis of centroid methods in ranking fuzzy numbers. European Journal of scientific research 2009;28(3):492–501.

Santika PP, Handika IPS, Widiartha KK, Aristana MDW, Welda W. Komparasi Metode AHP-ROC dalam Penentuan Prioritas Alternatif Terbaik. Jurnal Krisnadana 2022 may;1(3):59–67. https://doi.org/10.58982/krisnadana.v1i3.193.




DOI: http://dx.doi.org/10.12962/j20882033.v34i2.15789

Refbacks

  • There are currently no refbacks.


Creative Commons License

IPTEK Journal of Science and Technology by Lembaga Penelitian dan Pengabdian kepada Masyarakat, ITS is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Based on a work at https://iptek.its.ac.id/index.php/jts.