No 2 (2020)

IConISE & ACISE 2020

Table of Contents

Articles

Preface PDF
IConISE ACISE 2020
Quality Improvement of Public Services in Surabaya Radio Frequency Spectrum Monitoring Office with Integration of Service Quality, Important Performance Analysis and House of Quality PDF
Henry Pribadi, Mokhamad Suef 1-5
Implementation of KPKU (Kriteria Performa Kinerja Unggul) Method to Increase The Company Performance at PT. XYZ PDF
Siswanto Siswanto, Singgih Saptadi, Arfan Bakhtiar 6-15
Integrating Business Process Improvement and Information Systems to Improve Service Quality: A Conceptual Model PDF
Pipin Anggaliya, Endang Chumaidiyah 16-18
REBA: An Ergonomics Assessment for Machine Operator of Porang (Amorphophallus Muelleri) PDF
Eko Nurmianto, Arino Anzip, Dwi Endah Kusrini 19-24
Implementation Lean Manufacturing Method of Plywood Manufacture Company PDF
Jastine Koh, Moses Laksono Singgih 25-28


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